Unfortunately, just about anyone with a rug doctor can call themselves a carpet cleaner. There are a few important things to look for to make sure you’re choosing a high-quality professional in San Antonio, TX. If a company doesn’t meet all the requirements below, we recommend continuing your search.
Carpet cleaning reviews
Start with a business that has a great reputation. Asking friends, family, or neighbors is a great place to begin; if you can’t find recommendations by word of mouth, search online. Look for carpet cleaners who are top-rated, with plenty of recent reviews — recency matters because service quality can change over time.
Did you know? Discover Carpet Care is one of San Antonio’s top-rated carpet cleaning businesses, with hundreds of 5-star reviews across Google, Yelp, and Facebook.
Are they a member of the Better Business Bureau?
The BBB requires its members to follow a strict code of conduct in how they treat customers, and it gives customers an impartial third party to raise concerns with. Try to hire a company that’s a BBB member.
Did you know? Discover Carpet Care is a member of the Better Business Bureau with an A+ rating.
What equipment are they using?
A carpet cleaner is only as good as their equipment. The gold standard is truck-mounted equipment designed for maximum vacuum suction and consistent steam production. Make sure any company you’re considering uses a truck-mounted cleaning system.
Did you know? Discover Carpet Care uses professional truck-mounted equipment because we want to offer our customers the best possible results.
Insured carpet cleaners
Even with the best company, things can occasionally go wrong. Make sure your cleaners carry liability insurance for both personal injury and property damage, and confirm they have workers’ compensation insurance — most service businesses in San Antonio are required by law to carry it. Without proper insurance, you could be left exposed if a technician is injured on your property.
Did you know? Discover Carpet Care carries business, vehicle, and workers’ compensation insurance, so you can rest easy when we’re working on your home or business.
Professional attitude
Make sure the company is professional and polite during scheduling — how you’re treated when you book is usually how you’ll be treated when the technicians arrive.
Did you know? At Discover Carpet Care we operate like a family, and we guarantee a pleasant experience when you choose us to work on your property.
Ready for professional results?
Discover Carpet Care has cleaned San Antonio homes and businesses since 2014 — 500+ five-star reviews and a 100% satisfaction guarantee on every job.
Get a free quote Call (210) 385-1038